Refund Policy
Last updated: January 1, 2023
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1. Overview
At Jupiter SEO Tool, we strive to provide the best possible service to our customers. This Refund Policy outlines the circumstances under which we may issue refunds for our services.
Please read this policy carefully before making a purchase, as it affects your rights regarding refunds.
2. Digital Products & Services
Due to the nature of digital products and services, we generally do not offer refunds once a purchase has been made. This includes but is not limited to:
- SEO tool subscriptions
- Group buy memberships
- Digital downloads
- Any service that has been accessed or utilized
3. Exceptions
We may consider refund requests in the following exceptional circumstances:
- Duplicate charges made in error
- Technical issues that prevent access to the service that cannot be resolved within 72 hours
- Services not delivered as described
All refund requests must be made within 7 days of purchase and must include detailed information about the issue.
4. Refund Process
To request a refund, please contact our support team at [email protected] with:
- Your account email
- Order number or transaction ID
- Detailed explanation of the issue
We will review your request and respond within 5 business days. Approved refunds will be processed to the original payment method within 10 business days.
6. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated revision date.
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email: [email protected]
